Terms and Services

Welcome to the VOG website. Access to and use of the website www .vogonline .it are governed by the following Terms and Conditions of Use. Please read the terms set out here carefully, as access to the site and use of its services imply full and unreserved acceptance of these Terms and Conditions.

1. General Information

The website www .vogonline .it is owned by ELLEGI SRL , with registered office in Piazza Caduti Civili di Guerra 1, 84122 Salerno . For any information or request, you can contact us at the email address: eshop @vogonline .it .

2. Acceptance of Terms

By using our site, you agree to abide by these Terms and Conditions, all applicable laws and all company policies posted on the site. If you do not agree to these conditions, please do not use the site or make any purchases.

3. Modification of the Terms

VOG reserves the right to modify and update these Terms and Conditions at any time. The modifications will be binding from their publication on the site. It is advisable to periodically consult this section to check for any updates.

4. Products and Services Offered

The website www .vogonline .it offers the possibility of purchasing clothing and fashion accessories for men and women. The products are described in detail in the relevant product sheet. However, VOG does not guarantee that the images of the products displayed on the website are perfectly representative of reality, due to possible chromatic variations caused by the display on the screen.

5. Prices and Promotions

All prices indicated on the site are expressed in Euros and include VAT. VOG reserves the right to change prices at any time, it being understood that the price charged will be the one displayed to the user at the time of ordering. Promotions and discounts applied on the site are valid only for a limited period and are subject to availability.

6. Purchase Methods

To make a purchase, the user must follow the instructions on the site, entering the required data and completing the payment process. Once the order is placed, a purchase confirmation will be sent via email. VOG reserves the right to refuse or cancel an order for reasons related to product availability, payment problems or at the discretion of the company.

7. Payments and Security

Payments can be made using the following methods:
ShopifyPayments
Paypal
Contacted on delivery
Bank transfer.
VOG guarantees that all transactions are carried out safely through the use of security and encryption protocols. Payment data will not be stored on our servers.

8. Shipping and Delivery

VOG delivers throughout Italy via selected couriers. Shipping times vary based on destination and product availability. Shipping costs will be indicated at the time of ordering. VOG is not responsible for any delays or problems related to delivery, if due to force majeure or delays by the courier.

9. Right of Withdrawal and Returns

The customer has the right to withdraw from the purchase contract within 14 days of delivery, without having to provide any reason. To exercise the right of withdrawal, it is necessary to send a written communication to eshop @vogonline .it and return the product in the same conditions in which it was received, with the original packaging and without signs of use. Once the return has been received and verified, VOG will refund the amount paid, excluding shipping costs, within 14 days.

10. Warranty and Complaints

All products sold on the site are covered by a 2-year legal guarantee of conformity, as required by Italian law. In the event of a defective or non-compliant product, the customer has the right to repair, replacement or refund. Any complaints must be sent to eshop @vogonline .it .

11. Intellectual Property

All content on the site (texts, images, logos, graphics) is the exclusive property of VOG and is protected by copyright laws. Reproduction, distribution or use of such content is prohibited without prior written authorization from VOG.

12. Limitation of Liability

VOG is not responsible for any direct or indirect damages resulting from the use of the site or the purchase of products through the site, except in cases of fraud or gross negligence.

13. Applicable Law and Competent Court

These Terms and Conditions are governed by Italian law. For any dispute that may arise in relation to the interpretation or execution of these Terms and Conditions, the Court of Salerno will have jurisdiction.

14. Contacts

For any information or clarification on these Terms and Conditions, you can contact us by email at eshop @vogonline .it or by telephone at 3911279354 .

Last updated: 21/11/2024.

VOG – Fashion and style in Salerno, since 1970.